The Academic Ombudsman is a person to whom students, academic and administrative employees can ask for help with matters related to the university and its community. The Ombudsman can be addressed with any mobbing and discrimination issue, which will be dealt with confidentiality (in regard to both information provided to the Ombudsman and identity of the person making the report), independence, neutrality and impartiality. The task of the Ombudsman is to support employees and students in the conflict resolution and to ensure that all members of the academic community are treated fairly and righteously.
The Academic Ombudsman accepts reports in person, as well as by e-mail or telephone, and the Ombudsman’s intervention in a particular case follows after the Ombudsman’s personal meeting and the written consent of the notifier.
* Direct support for a person experiencing discrimination.
* Information on available psychological help, redirection to the Psychological Assistance Center if necessary.
* Contact with the faculty / relevant academic unit and assistance in obtaining organizational support, e.g. in terms of changing class groups, changing exam dates, obtaining sick leave or occasional leave, etc.
* Educational activities towards the perpetrator, e.g. direct explanatory and educational conversation, conversation with the perpetrator’s superiors, recommendation to participate in anti-discrimination training / workshops.
* Disciplining actions against the perpetrator – written signal to the supervisor, recommendation to initiate a formal complaint procedure.